Return & Refund Policy
Thank you for shopping with Luma Filter. We want you to be happy with your purchase. If something isn’t right, we’re here to help.
Returns
You may request a return within 14 days of receiving your order.
To qualify for a return:
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The item must be unused and in its original condition.
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Packaging should be intact and undamaged.
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Return shipping costs are the customer’s responsibility.
Refunds
Once we receive and inspect your return, we’ll notify you by email.
Approved refunds are issued back to your original payment method.
Please allow 3–5 business days for your bank to process the credit.
Note:
Shipping fees from the original order are non-refundable.
If the item is returned used, damaged, or not in its original condition, we may offer a partial refund or deny the refund.
Return Shipping Address
Luma Filter
721 Woodbridge Parkway
Wylie, TX 75098
USA
Exchanges
If you received a damaged or incorrect item, contact us within 48 hours of delivery.
We’ll replace it at no additional cost.
